Privacy Policy

1. Information We Collect

We may collect information about you in the following ways:

a) Information You Provide Directly

• Freight Inquiries & Quote Requests: name, company name, email address, phone number, origin and destination locations, freight details, and shipment dates.
• Driver & Owner-Operator Applications: full name, contact information, CDL class and license number, employment history, driving experience, and any other information you voluntarily submit.
• Contact Forms: name, email address, phone number, and the content of your message.

b) Information Collected Automatically

• Log Data: IP address, browser type and version, pages visited, referring URL, and timestamps.
• Cookies & Tracking Technologies: we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

• Respond to freight inquiries and provide rate quotes;
• Process and evaluate driver and owner-operator applications;
• Communicate with you about your request, application, or shipment status;
• Comply with applicable federal and state regulations, including FMCSA requirements;
• Improve our website, services, and user experience;
• Prevent fraudulent activity and ensure the security of our platform;
• Send operational notices and service-related communications.

We will not send you marketing communications without your consent.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email platforms, analytics providers), subject to confidentiality obligations.
• Business Partners: freight brokers, shippers, or logistics partners only as necessary to arrange or fulfill transportation services.
• Regulatory Authorities: the Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT), or other government agencies as required by law.
• Legal Compliance: when required by law, court order, or to protect the rights, property, or safety of Gray Cargo LLC, our clients, or others.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve functionality and analyze usage patterns. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result. We use only essential and analytical cookies. We do not use cookies for advertising or cross-site tracking.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Driver application records are retained in accordance with applicable DOT and FMCSA regulations. When your information is no longer needed, we securely delete or anonymize it.

6. Security of Your Information

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal obligations;
• Opt out of non-essential communications.

To exercise any of these rights, please contact us using the information in Section 11 below.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

This Privacy Policy was last updated on June 19, 2026.